Privacy Policy

1. Introduction

MetaTrack Digital ("we," "our," or "us") is committed to protecting the privacy and personal data of individuals who interact with our website and services. This Privacy Policy explains how we collect, use, store, and protect personal information in connection with the operation of our career development and professional skills training center.

This policy is issued in compliance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 (DPA), and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC) of the Philippines. By using our website at metatrack.digital or engaging with our services, you acknowledge that you have read and understood this Privacy Policy.

This Privacy Policy applies to all personal data collected through our website, contact forms, in-person interactions at our training center, and any other means by which we receive personal information from individuals.

2. Data Controller Information

The data controller responsible for your personal information is:

For data privacy concerns and requests, you may contact us using the information above. We are committed to responding to inquiries regarding personal data within the timeframes prescribed by the Data Privacy Act of 2012 and the National Privacy Commission's guidelines.

3. Information We Collect

We collect personal information through the following means:

3.1 Information You Provide Directly

When you contact us through our website contact form, email, or phone, or when you inquire about or enroll in our programs, you may provide us with the following categories of personal information:

• Full name
• Email address
• Phone number
• Physical address (where relevant)
• Educational background and employment history (where voluntarily provided for program intake purposes)
• Career goals and professional interests (where voluntarily provided)
• Any other information you choose to include in communications with us

3.2 Information Collected Automatically

When you visit our website, certain technical information is collected automatically through cookies and similar tracking technologies, including:

• IP address and approximate geographic location
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring website or search query
• Device type and screen resolution

For detailed information on cookies and how to manage them, please refer to our Cookie Policy.

4. Legal Basis for Processing

Under the Data Privacy Act of 2012, we process personal data on the following legal bases:

Consent: Where you have provided explicit consent to the processing of your personal data, such as by submitting a contact form or agreeing to receive communications from us.

Contractual Necessity: Where processing is necessary for the performance of a contract to which you are a party, or to take steps at your request prior to entering into a contract, such as processing enrollment information for our training programs.

Legitimate Interests: Where processing is necessary for the legitimate interests pursued by MetaTrack Digital, provided that such interests are not overridden by your rights and freedoms. This includes website analytics for improving our services and responding to inquiries.

Compliance with Legal Obligations: Where processing is necessary for compliance with a legal obligation applicable to us under Philippine law.

5. How We Use Your Information

We use the personal information we collect for the following purposes:

• To respond to your inquiries and provide information about our programs and services
• To process program enrollments and manage your participation in our training programs
• To communicate with you regarding your enrollment, program schedules, and related matters
• To improve our website functionality, content, and user experience
• To analyze website traffic and usage patterns to enhance our services
• To comply with applicable laws, regulations, and legal processes
• To protect the rights, property, and safety of MetaTrack Digital and its participants
• To send administrative communications related to our services, where you have provided consent

We do not use your personal information for automated decision-making or profiling that produces legal or similarly significant effects without your explicit consent.

6. Sharing of Personal Information

MetaTrack Digital does not sell, rent, or trade personal information to third parties. We may share personal data in the following limited circumstances:

Service Providers: We may share information with trusted third-party service providers who assist us in operating our website or conducting our business, such as website hosting providers and email service providers. These parties are contractually obligated to process personal data only on our instructions and in accordance with applicable data protection laws.

Legal Requirements: We may disclose personal information where required to do so by law, court order, or government authority, or where we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, or investigate fraud.

Business Transfers: In the event of a merger, acquisition, or transfer of all or a portion of our assets, personal data may be transferred as part of that transaction, subject to appropriate confidentiality protections.

In all cases of sharing, we take appropriate measures to ensure that personal data is treated securely and in accordance with this Privacy Policy and applicable law.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, as described in this Privacy Policy, or as required by applicable law.

Contact form submissions and general inquiries are retained for a period of up to two years from the date of receipt, unless a longer retention period is required for ongoing program participation or legal compliance purposes.

Program enrollment records may be retained for a longer period to the extent required for administrative, legal, or regulatory purposes under Philippine law.

When personal data is no longer required, we take reasonable steps to ensure it is securely deleted or anonymized in a manner that prevents its reconstruction.

8. Security Measures

We implement appropriate technical and organizational security measures to protect personal data against unauthorized access, disclosure, alteration, or destruction. These measures include, but are not limited to, the use of secure connections (HTTPS) for data transmission, access controls limiting data access to authorized personnel, and regular review of our data handling practices.

While we take reasonable precautions to protect personal data, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security of information transmitted to or from our website.

In the event of a personal data breach that is likely to result in harm to data subjects, we will notify the National Privacy Commission and affected individuals in accordance with the requirements of the Data Privacy Act of 2012 and the NPC's Circular on Personal Data Breach Management.

9. Your Rights Under the Data Privacy Act

As a data subject under Republic Act No. 10173, you have the following rights with respect to your personal data:

Right to Be Informed: You have the right to be informed whether personal data pertaining to you is being processed, and to receive information about the nature of such processing.

Right to Access: You have the right to reasonable access to your personal data upon demand, including information about the sources from which we obtained your data and the recipients to whom we have disclosed it.

Right to Object: You have the right to object to the processing of your personal data, including processing for direct marketing purposes, automated processing, or profiling.

Right to Erasure or Blocking: You have the right to suspend, withdraw, or order the blocking, removal, or destruction of your personal data from our systems.

Right to Damages: You have the right to be indemnified for any damages sustained due to inaccurate, incomplete, outdated, false, unlawfully obtained, or unauthorized use of personal data.

Right to Data Portability: You have the right to obtain a copy of your personal data in a structured, commonly used, and machine-readable format.

Right to Rectification: You have the right to dispute inaccuracies in your personal data and to have such data corrected.

To exercise any of these rights, please contact us at info@metatrack.digital or by phone at +63 960 698 5929. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

You also have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated. The NPC can be reached through its official website at privacy.gov.ph.

10. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience, analyze website traffic, and understand how visitors interact with our content. For detailed information about the types of cookies we use, their purposes, and how to manage your cookie preferences, please refer to our Cookie Policy.

By continuing to use our website after being informed of our cookie practices, you consent to the use of cookies as described in our Cookie Policy, subject to the choices you make through our cookie consent mechanism.

11. Third-Party Links

Our website may contain links to third-party websites or services. This Privacy Policy applies only to MetaTrack Digital and our website. We are not responsible for the privacy practices of third-party websites and encourage you to review the privacy policies of any third-party sites you visit through links on our website.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or operational needs. When we make material changes to this policy, we will update the "Last Updated" date at the top of this document.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle personal data. Continued use of our website following the posting of changes constitutes your acceptance of such changes, to the extent permitted by applicable law.

13. Contact the Data Protection Officer

For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact us:

We are committed to addressing data privacy concerns promptly and transparently, in accordance with the standards set by the National Privacy Commission of the Philippines.